Shipping policy
We are a growing company and we use a fulfillment company for shipping orders. This means when you order something from us, they will package it up and send it to you. They have our products stored at different warehouses across the country. If you order more than one item, your order may ship in multiple boxes.
We always stand behind our happiness guarantee. If you are unhappy with your order for any reason, please contact us and we'll make things right!
Shipping Timelines
If you order from our website, itspixie.com, we pack up and ship your order within 48 hours.
If you order from our Amazon store, shipping is subject to availability, your membership with Amazon, and your location. Amazon packages all orders within 24-48 hours. If you are an Amazon Prime member, your order will arrive to your location within 48 hours, as our products are all Prime enabled.
Shipping Rates
If you order from our website, we charge a flat rate of $4.95 standard shipping for any order under $50.00. Orders over $50.00 receive free shipping.
We also offer additional shipping options:
- Standard Shipping
- Expedited Shipping
- USPS Priority - 2 Day
- UPS Ground
Do we ship outside the US?
We only ship to the contiguous United States, which excludes Alaska and Hawaii. If you live in Canada or the United Kingdom and wish to order our products, please check our Amazon store where we ship a limited number of times to these areas. If you do not live in these areas, you can pay extra for shipping through Amazon or on our website using this link https://www.myus.com/
Have a question about your order? Please email us at info@itspixie.com and we will be glad to help!
See our Happiness Guarantee.
