Refund policy

100% Happiness Guaranteed

We like to keep it simple. If you aren’t totally happy with our products, let us know and we’ll give you a new product or submit a full refund.

Your happiness is our priority.

To start a return, you can contact us at info@itspixie.com. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can get a new one sent to you as soon as possible. Please attach pictures of the defective product in your e-mail.